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Privacy Policy

Effective Date: February 13th, 2025

At Can Confirm App ("we", "us", "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app and website (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect
A. Personal Information

  • Account Information: When you register for an account, we may collect your name, email address, and any other details you provide.

  • Contact Information: If you contact us for support or inquiries, we may record your name, email address, and any correspondence.

B. Usage Data

  • App Usage: We collect information about how you use our Services, including the features you interact with, scan history, and navigation patterns.

  • Device Information: We may collect device-specific information such as your device type, operating system, unique device identifiers, and mobile network information.

  • Log Data: Our servers automatically record information such as IP addresses, browser type, pages visited, and other standard log data when you use our Services.

C. Media and Scanned Content

  • Images and Barcodes: When you use our scanning feature, the images and barcode data you provide are processed to verify product origin. We do not retain these images beyond the verification process unless you choose to save them (e.g., in your shopping list).
     

2. How We Use Your Information
We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services.

  • Personalize your experience and deliver content that is relevant to you.

  • Process your transactions and manage your account.

  • Monitor and analyze usage and trends to improve the functionality and performance of our app.

  • Communicate with you, including for customer support, updates, and promotional purposes.

  • Enforce our Terms of Service and comply with legal obligations.
     

3. Sharing and Disclosure of Information
We may share your information in the following circumstances:

  • Service Providers: We may share information with third-party vendors who help us operate our Services (e.g., hosting, analytics, customer support). These providers are obligated to maintain the confidentiality and security of your data.

  • Legal Compliance: We may disclose your information when required by law or in response to a valid legal request, such as a subpoena, court order, or government inquiry.

  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, provided that the recipient agrees to handle your information in accordance with this Privacy Policy.

  • Consent: We may share your information with your consent or at your direction.
     

4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Accessing, updating, or deleting your personal data.

  • Withdrawing consent to the processing of your data.

  • Requesting restrictions on the processing of your data.

To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage, and for advertising purposes. You can adjust your browser settings to refuse cookies, though this may affect your ability to use certain features of our Services.

8. Third-Party Links
Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information without parental consent, please contact us so that we can take appropriate action.

10. International Data Transfers
Your information may be transferred to, and maintained on, servers located outside your country of residence. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our Services after any modifications indicates your acceptance of the updated policy.

12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

CAN Confirm
Email: support@canconfirm.ca
 

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